This client is a leading provider of vocational education and training in Australia with more than 500,000 people enrolling in their nationally recognised courses each year.
Striving to deliver high quality, personalised vocational training for their students, they are passionate about helping their students unlock their full potential.
As an organisation undergoing a structural change in the VET sector, their administration and delivery employees face challenges when managing multiple tasks and competing priorities.
Staff reported that they struggled to navigate their workloads among contributing factors such as:
At PEP, we characterise this environment as one of “perpetual motion” which often results in fragmented workflows and inefficiencies – ultimately causing added stress and reduced productivity for employees.
A representative engaged PEP to develop and implement an organisational-wide program that supports employees in improving efficiencies with a consistent approach to regaining control over their workloads. PEP worked closely with their Head of Organisational Development to identify the PEP program as the best approach for their staff.
With the PEP program, PEP was able to provide individual employees with practical strategies to address workflow challenges, including:
PEP provided attendees with strategies to identify hindrances to their productivity and how to effectively manage them. Because PEP offers instantly actionable solutions, attendees were able to implement their learnings immediately.
After the program, attendees reported notable improvements in their ability to manage their time and prioritise tasks, particularly when it came to optimising their emails with Outlook.
Upon completion, participants felt that PEP prepared them to:
PEP takes a practical approach to delivering programs that support participants in creating productivity habits that are sustainable and effective.
The group of 50 participants saw their ROI in under one month, with documented results demonstrating an average productivity increase of 16% – based on a 35- hour week, equating to an average increase of 1.14 hours per day per person.
The PEP program was particularly effective in supporting participants to improve their daily operations, with 96% reporting it enhanced their ability to meet or exceed their job requirements.
PEPworldwide has extensive experience delivering meaningful productivity solutions and to the Vocational Education and Training sector nationally and have specifically been supporting this client’s executives and staff since 2013.